Frans Ward is manager Advanced Services of SURFnet, the Dutch NREN. He graduated in Business Information Technology at the Rotterdam University in 1991. After working at the Erasmus University Computing Centre for more than 12 years he joined SURFnet in 1999. As Technical Product Manager of the SURFnet Video Services he is responsible for innovation projects in the area of online video storage, streaming services and media management. Among his responsibilities he is work item leader of the TERENA Taskforce on media management and distribution issues called TF-Media.